Does BrightPe pays medical providers immediately?
🩺 Brightpe pays the practice anywhere between 1 hour to 48 hours for the total amount of the 📧 payment plan.
Can I make additional payments or pay my whole plan off early?
🎁Of course! If you find yourself ahead of the game, you can make additional payments at your convenience with NO prepayment fees or penalties.
How do I make a payment?
🧭💳To make a payment, log into your Brightpe user account and click on the individual plan. Click on make the payment and complete your payment.
When is the first payment due on my split plan?
🍉 A 20% down payment is due when the plan is accepted. Borrowers will be prompted to enter a valid credit or debit card number for the down payment, enabling auto-pay for the 🍉🍉🍉remaining payments.
What if I can't make an upcoming payment?
⌛️If you find that you can't make an upcoming payment on your payment plan, contact our friendly Customer Support Specialists at firstname.lastname@example.org. We will do our best to find a solution that keeps you on track.
What happens if I miss a payment on my BrightPe plan?
⏰If you have already missed your scheduled payment, call our Payment Planning Team at email@example.com.
Are payments made automatically or do I need to pay manually?
🦾We provide an automatic payment option called an Electronic Fund Transfer, so you never have to worry about forgetting a due date again.
Is autopay required for care paid through BrightPe?
💳All our payment plans are automatically enrolled in autopay with the credit or debit card used to make the initial down payment.
What do I do if I made an accidental payment or need a refund?
If you accidentally made a payment of the wrong amount or incorrectly entered your payment details in your borrower portal (account.brightpe.in), please get in touch with our support team firstname.lastname@example.org
Will I receive payment reminders?
Yes absolutely, we will send you digital (email and text) helpful reminders to notify you when your payments are due and let you know your balance.
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