What if I can't make an upcoming payment?
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If you find that you can't make an upcoming payment on your payment plan, contact our friendly Customer Support Specialists at firstname.lastname@example.org. We will do our best to find a solution that keeps you on track.
If you have already missed your scheduled payment, call our Payment Planning Team at email@example.com. Our payment planning specialists are committed to getting you back on track by helping you set up a payment arrangement that fits your budget.
Missed payments may accrue late fees. Please refer to the promissory note emailed to you when you accepted your brightpe loan for more information.
BrightPe members love the way our team answers their questions & supports them 7 days a week.